Service Commitment



At Prestige Hot Tubs, we do everything in-house, from delivery and installation to service and hot tub care. Our 5 Diamond Service Commitment ensures that your time is spent enjoying your hot tub, not worrying about how to fix a problem.

5 Diamond Service Commitment

If you are like most of the population, you have received service ranging from Excellent to..... Excellent service makes for a great overall experience. A proper service commitment gives you enjoyment and confidence in your purchase.

5 diamond service guarantee. Our service guarantee to you includes:

• 48 hour service commitment, Monday -Friday
• After Sales follow-up program
• Free Hot Tub Relocation in the lower mainland for the life of your hot tub
• Annual Diagnostic tub service (no charge)
• Regular Tub Maintenance programs
• 30 Day Trade up Program
• Orientation Program
• Price Protection Program
• Free Installation of Accessories
• Factory Trained Sales and Service Staff
• Ongoing customer support available 7 days per week
• Free Water Testing
• Free Filter Washing
• Free Pre-Delivery Site inspection
• Free In-home Consultation prior to purchase
• Exclusive Jacuzzi Premium spa retailer
• 30 day full money back return program
• Referral program

Click here to download a copy of the 5 Diamond Service Commitment.


Need more information? Please call us toll free at 888.914.0088 or click here to send an email